We want you to love everything you buy from Tylor! If for any reason you’re not completely satisfied, here’s our return policy:
- Return Window: You can return most items within 30 days of receiving your order.
- Eligibility for Return: Items must be unworn, unwashed, and in their original packaging with tags still attached.
- How to Initiate a Return: Contact our customer service team for a Return Authorization Number (RAN) and detailed instructions.
- Refund Process: Once we receive your returned items, we will process your refund within 7-10 business days. Please note that original shipping costs are non-refundable.
Certain items, such as sale merchandise, swimwear, and intimate apparel, are not eligible for returns for hygiene and safety reasons.